Refund policy
Once the package has been handed over for shipment, it immediately becomes the property of the customer. If any issues arise during transportation or customs clearance, please contact the shipping provider directly using the tracking number provided to resolve the matter.
We are not responsible for any incidents that occur after delivery, including theft or damage at an unattended delivery address. All risk is transferred to the customer upon delivery, and no refunds or replacements will be issued for lost or damaged items after successful delivery.
- All shipments from China are non-refundable and non-returnable.
- If delivery fails and is not completed within 15 days, the package will be disposed of.
- Once shipped, address changes are not possible.
- In the event that your package is confirmed as lost during shipping (based on the official notice from the courier or the tracking link status), we will issue a refund of $20 per order. By completing your purchase, you acknowledge and agree to this policy.
Thanks for your understanding and support!